Shipping policy

Delivery methods & delivery costs

All shipping costs include postage and packaging.

FINLAND
The Posti small package is delivered to the mailbox for €3.95
The postal package is delivered to the nearest parcel machine for €4.95
Pickup (Takojankatu 3 15800 LAHTI) We will send you an email when the order is available for pickup.

SWEDEN
The package is delivered to the nearest parcel pick-up point  for €6.95 Delivery time 3-5 days

We mail products every weekday. Products are mailed 1-2 business days after ordering, unless otherwise stated. If the product is in a hurry, please mention it when ordering, we will try to do our best. Deviating delivery times will be communicated with the order.

Problem situations during transport and defective products

If the product is lost during transport or damaged, please report it immediately to info@mylo.fi. If the package is damaged in the mail, the product must be immediately complained to the mail.

We reserve the right to change our terms of delivery. Before placing an order, the customer must familiarize himself with the delivery conditions valid at any given time.

Payment methods

Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.

Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
www.paytrail.com